Privacy Policy

Computey is a trading name of AEM Labs Limited, a private limited company incorporated in England and Wales. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use the Computey platform at computey.com (the “Platform”), and sets out your rights in relation to that data.

This policy applies to all users of the Platform, including registered buyers, sellers, and visitors. It should be read alongside our Cookie Policy and Terms of Service.

Last updated: March 2026

1. Data Controller

The data controller responsible for your personal data is AEM Labs Limited, trading as Computey. As data controller, we determine the purposes for which and the means by which your personal data is processed.

For all data protection enquiries, subject access requests, or complaints, please contact us using the details set out in Section 12 of this policy.

2. Personal Data We Collect

We collect personal data across a number of points in your interaction with the Platform. The categories of data collected, and the context in which they are collected, are set out below.

2.1   Account Registration

When you create a buyer account, we collect your first name, surname, email address, username, and password. Your password is never stored in readable form. It is processed using a salted cryptographic hash, and the resulting key is used both for authentication and as the basis for encrypting your private messages on the Platform. The implications of this for message access are described further in Section 7.

Before any transactional Platform functionality is unlocked – including placing orders, accessing the encrypted messaging system, and submitting or tracking Disputes – you are required to provide your date of birth and phone number via your account dashboard. Browsing Listings does not require completion of Stage Two registration. Your date of birth is collected solely for the purpose of verifying that you meet the minimum age requirement of 18 years. You may optionally provide a home address, gender, and a profile picture. These optional fields are not required to use the Platform. Profile pictures uploaded by buyer accounts are stored in a private, non-publicly accessible location on our servers and are only retrievable via authenticated internal requests. Your profile picture is not accessible via any public URL and is not crawlable or indexable by search engines or third parties.

If you register using Google OAuth, we receive your name and email address from Google in place of manual entry. Where you choose to register via Google OAuth, Google acts as an independent data controller in respect of the authentication process. We receive only the data Google provides to us. Please refer to Google’s Privacy Policy for information about how Google processes your data in connection with OAuth authentication.

2.2   Seller Account Onboarding

Seller accounts may only be created by users who hold a valid buyer account. In addition to buyer account data, seller onboarding on our Platform requires a business or trading name, shop description, and business address. We also collect your business registration number and VAT number where applicable.

As part of seller onboarding, you will be directed to complete Stripe’s Connect onboarding process. Stripe collects and processes additional identity and financial verification data directly, including legal name, contact information, beneficial owner details, bank account and sort code information, and government-issued identity documents. This data is collected, stored, and processed by Stripe and is not held by us. Please refer to Stripe’s Privacy Policy for full details.

Seller storefronts may include a logo and banner image uploaded by the seller. These images are publicly accessible assets served from our content delivery network at cdn.computey.com. They are associated with your seller storefront by reference to your public seller identifier and are accessible to any visitor to the Platform or to the CDN URL directly. You should exercise care when selecting images to upload as seller branding assets, as these will be publicly visible. While we have implemented technical measures to discourage search engine indexing of these assets, we cannot guarantee that they will not be accessed or retained by third parties.

2.3   Transactions and Orders

When a purchase is made on the Platform, we collect the buyer’s billing address, shipping address, and order details including items purchased, quantities, prices, and order status. Payment card details are not collected or stored by us at any point. All payment processing is handled by Stripe. We retain a record of each transaction including order value, applied fees, and payment intent identifiers for financial and legal record-keeping purposes.

2.4   Shipping and Delivery

Seller address and contact information is transmitted to ShipStation at the point of seller account creation and stored as a shipping profile for the purposes of rate calculation and label generation. Buyer address information is transmitted to ShipStation at the point of checkout for the purpose of calculating accurate shipping costs and generating postage labels for fulfilled orders. The retention of buyer address data by ShipStation following label generation is subject to ShipStation’s own data retention policy, details of which are available in ShipStation’s Privacy Policy.

2.5   Messaging

The Platform provides a private messaging system enabling buyers and sellers to communicate directly. All messages are encrypted using AES-GCM encryption before storage. The encryption key is derived from your account credentials and is not stored in any form accessible to us. Message content cannot be accessed by Computey staff independently. Decryption is only possible where a user voluntarily provides their account credentials to us. Computey holds no independent means of decryption, and cannot access message content in response to third-party requests, including from law enforcement, without a court order directing the relevant user to produce their own credentials.

In the event that you reset your account password, your encryption key is permanently and irrecoverably lost. Your prior message history will remain stored in encrypted form but will be inaccessible to you and to us. You are notified of this consequence at the point of initiating a password reset. This is a deliberate privacy-by-design feature of the Platform.

The same consequence applies upon voluntary account closure: encrypted messages will remain in storage but will be permanently irrecoverable following closure. This is consistent with our data retention approach described in Section 7.

2.6   Communications and Notifications

We collect and process your email address and, where provided, your phone number for the purpose of sending transactional communications including order confirmations, shipping updates, password reset links, support correspondence, and review invitation emails sent following Delivery Confirmation or Collection Confirmation in respect of a completed order. Review invitation emails are platform communications necessary for the operation of the review system and are not marketing communications. They cannot be opted out of independently without closing your account. Where you have provided your explicit consent via a separate, unticked opt-in presented at the point of registration, which is distinct from your acceptance of our Terms of Service and this Privacy Policy, we may also send promotional content, listing alerts, platform updates, and editorial notifications via Computey Editorial. You may update or withdraw your communication preferences at any time via your account dashboard.

2.7   Support Correspondence

When you contact our support team, we collect the information you provide in your support request, which may include your name, email address, order details, and any attachments or evidence submitted in connection with your enquiry. This data is used solely for the purpose of resolving your support request and maintaining a record of correspondence.

2.8   Usage and Analytics Data

Where you have consented to analytics cookies, we collect anonymised and aggregated data about how you interact with the Platform via Google Analytics. This includes pages visited, session duration, and general navigation behaviour. This data does not, on its own, identify you as an individual and is used solely to improve the Platform.

2.9   Publicly Visible Data

Your chosen storefront name is publicly visible on your seller profile and in connection with your listings on the Platform. If your storefront name incorporates your real name or any other personal identifier, you should be aware that this information will be accessible to all visitors to the Platform. Seller logo and banner images are publicly accessible and served via our content delivery network at cdn.computey.com, associated with your public seller identifier. Profile pictures uploaded by buyer accounts are private and are not publicly accessible. Internal account identifiers used in Platform URLs are non-personal public reference codes and are not linked to your personal data in any way accessible to third parties.

3. Lawful Basis for Processing

We process your personal data only where we have a lawful basis to do so under Article 6 of the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR). The lawful bases we rely upon are as follows.

3.1   Performance of a Contract

We process personal data where it is necessary to perform the contract between you and us, or to take steps at your request prior to entering into that contract. This covers account creation and management, transaction processing, order fulfilment, shipping and delivery, buyer-seller messaging, and seller onboarding.

3.2   Compliance with a Legal Obligation

We process personal data where we are required to do so by applicable law. This includes maintaining financial and transaction records for tax and accounting purposes under the Taxes Management Act 1970 and the Companies Act 2006, responding to lawful requests from public authorities, and complying with our obligations under applicable consumer protection and data protection legislation.

3.3   Legitimate Interests

We process certain personal data on the basis of our legitimate interests, where those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, session management, and support correspondence record-keeping.

Where marketing is sent on the basis of legitimate interests rather than consent – for example, where we notify an existing customer of products or services directly related to a prior transaction – we will always provide a clear and immediate opt-out, and will cease such communications upon request.

We also process device and session data, including device fingerprinting information, on the basis of our legitimate interests in maintaining the security and integrity of the Platform. This data is used to detect and prevent re-registration by permanently banned users and to identify patterns of abusive or fraudulent behaviour. This processing is described further in the Terms of Service and in the User Health Record provisions therein. The collection of this data is proportionate to our legitimate interest in protecting the Platform and its users from harm.

3.4   Consent

Where we rely on consent as our lawful basis, that consent will have been obtained from you in a clear, specific, and freely given manner prior to the relevant processing activity. This applies to marketing communications and analytics cookies. You may withdraw your consent at any time by updating your preferences in your account dashboard or by contacting us directly. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes, each corresponding to a lawful basis identified in Section 3:

• To create and manage your account and to verify your identity and age;
• To process transactions, facilitate payments, and fulfil orders;
• To calculate and generate shipping labels and coordinate delivery;
• To enable secure encrypted communication between buyers and sellers;
• To send transactional communications including order confirmations, shipping updates, and password reset links;
• To send marketing communications where you have provided your explicit consent, including promotional content, listing alerts, and Computey Editorial notifications;
• To detect, investigate, and prevent fraudulent activity and to ensure the security of the Platform;
• To respond to support requests and maintain records of correspondence;
• To comply with our legal and regulatory obligations, including financial record-keeping for tax purposes, and to fulfil our reporting obligations under applicable platform operator reporting regulations, including the Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023, which may require us to collect, verify, and report information about Sellers and their Transaction activity to HMRC or other relevant authorities;
• To analyse Platform usage in aggregate for the purpose of improving our services, where you have consented to analytics cookies;
• To enforce our Terms of Service and protect the rights of users and third parties;
• To operate the Platform's seller review system, including generating automated reviews, sending review invitation emails, and displaying reviews and seller responses in connection with verified Transactions;
• To assess, assign, display, and maintain trust and verification status indicators on user accounts, including Trusted Seller status and Buyer trust signals, based on Transaction history, Dispute records, and User Health Record data, on the basis of our legitimate interests in maintaining Platform integrity and providing Users with relevant trust information.

5. Third-Party Data Processors

We engage a number of third-party service providers who process personal data on our behalf. Each processor is engaged under a data processing agreement or equivalent contractual arrangement in accordance with Article 28 of the UK GDPR. We do not sell or otherwise transfer personal data to any third party for their own independent commercial purposes.

OVH Cloud

Country of operation: European Union Server infrastructure hosted at OVH data centres in the European Union.

Role: Infrastructure provider. OVH hosts our dedicated bare metal server on which all Platform data is stored, including user account data, transaction records, and encrypted messages. OVH does not access or independently process personal data beyond what is incidental to the provision of infrastructure services.

Data involved: All categories of personal data stored on the Platform, including account data, transaction records, and messaging data in encrypted form.

Retention: Data is retained on OVH infrastructure for the duration of our hosting arrangement. As a French company operating within the EU, OVH is subject to the EU GDPR. The transfer of personal data from the United Kingdom to OVH servers in France is governed by the UK’s adequacy regulations recognising EU member states as providing an adequate level of data protection.

OVH’s data processing terms and privacy policy are available at ovhcloud.com.

Stripe, Inc

Country of operation: United States, with EU and UK data processing infrastructure.

Role: Payment processor and, in respect of seller Connect accounts, identity verification and payout processor. Stripe processes buyer payment and billing data for the purpose of transaction processing. Stripe also conducts Know Your Customer (KYC) verification on sellers as part of the Stripe Connect onboarding process and manages seller payouts on our instruction.

Data involved: Buyer billing address and payment method data, which is not stored by us. Seller identity, financial, and business verification data, including legal name, address, bank account details, and government-issued identity documents, which are held and processed by Stripe. Transaction identifiers and amounts are shared with us for our own record-keeping.

Retention: Stripe retains financial and identity verification data in accordance with its own legal obligations, including applicable financial regulation. Please refer to Stripe’s Privacy Policy at stripe.com/privacy for full details.

The transfer of personal data to Stripe in the United States is governed by Standard Contractual Clauses (SCCs) in accordance with UK GDPR and EU GDPR international transfer requirements.

ShipStation (Auctane)

Country of operation: United States.

Role: Shipping and logistics processor. ShipStation stores seller shipping profiles and processes address data for the purpose of calculating shipping rates and generating postage labels.

Data involved: Seller name, business address, and contact information, stored in ShipStation as a shipping profile at the point of seller account creation. Buyer name and delivery address, transmitted to ShipStation at the point of purchase for label calculation and generation. The extent to which ShipStation independently retains buyer address data following label generation is subject to ShipStation’s own data practices.

Retention: Seller shipping profile data is retained by ShipStation for the duration of our integration. Buyer address retention following label generation is determined by ShipStation’s own retention policy. Please refer to ShipStation’s Privacy Policy at shipstation.com for full details. In respect of any personal data held independently by ShipStation, buyers and sellers should direct data subject rights requests directly to ShipStation, as that data falls outside our control and our ability to action such requests.

The transfer of personal data to ShipStation in the United States is governed by Standard Contractual Clauses in accordance with UK GDPR and EU GDPR international transfer requirements.

Zoho Corporation (Zepto Mail)

Country of operation: India. Zoho maintains EU and UK GDPR data processing agreements and operates data centres within the EU.

Role: Transactional and marketing email delivery processor. We use Zepto Mail, Zoho’s transactional email service, via API to deliver all outbound platform emails. All email templates are written and controlled entirely by us. Zoho processes personal data only to the extent necessary to deliver emails on our behalf and does not use that data for its own purposes.

Data involved: Email address and personal data included in outbound email content, including full name, order information, shipping updates, support correspondence, and password reset links.

Retention: Email delivery logs are retained by Zoho in accordance with Zoho’s own retention policy. Please refer to Zoho’s Privacy Policy at zoho.com/privacy.html for full details.

The transfer of personal data to Zoho involves processing in India. Zoho maintains Standard Contractual Clauses and a UK GDPR-compliant data processing addendum covering these transfers.

Google LLC (Google Analytics)

Country of operation: United States.

Role: Analytics processor. Where you have consented to analytics cookies, Google Analytics processes anonymised usage data about your interactions with the Platform on our behalf.

Data involved: Anonymised and aggregated usage data including pages visited, session duration, and navigation behaviour. This data does not identify you as an individual.

Retention: Analytics data retention is configured by us within Google Analytics and is periodically reviewed. Please refer to Google’s Privacy Policy at policies.google.com/privacy for full details.

The transfer of analytics data to Google in the United States is governed by Standard Contractual Clauses.

6. International Data Transfers

Some of our third-party processors are located outside the United Kingdom and the European Economic Area (EEA). Where personal data is transferred to a country that does not benefit from a UK adequacy regulation or EU adequacy decision, we ensure that appropriate safeguards are in place in accordance with Article 46 of the UK GDPR and EU GDPR respectively.

Transfers to our US-based processors – Stripe, ShipStation, and Google – are each governed by Standard Contractual Clauses approved by the relevant supervisory authority. Transfers to Zoho in India are governed by Zoho’s UK GDPR and EU GDPR data processing addenda, which incorporate equivalent safeguards. Our primary server infrastructure is hosted by OVH in France, and the transfer of data from the United Kingdom to France is covered by the UK’s adequacy regulations.

You may request further information about the specific safeguards in place for any international transfer by contacting us using the details in Section 12.

7. Data Retention

We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data (active accounts): Retained for the lifetime of your account.
• Account data (closed or deleted accounts): Retained for 7 years following account closure or deletion. This period is anchored in our obligations under the Taxes Management Act 1970 and the Companies Act 2006, which require financial and commercial records to be maintained for a minimum of 6 years from the end of the relevant tax year.

Where an erasure request is received, we will delete or anonymise personal data that is not required to be retained for statutory purposes. Financial and transactional records required under the Taxes Management Act 1970 and the Companies Act 2006 will be retained in the minimum form necessary to satisfy those obligations, with any nonessential personal identifiers removed where technically practicable.

• Transaction and order records: Retained for 7 years from the date of the transaction, for the same statutory reasons above.
• Post-Sale Evidence: Post-Sale Evidence submitted in connection with a Transaction is retained for 7 years from the date of the transaction, with the Transaction and order records.
• Seller account and business information: Retained for 7 years from the date of the seller’s last transaction on the Platform.
• Buyer and seller messages: Retained in encrypted form for the duration of your account. In the event of a password reset, the encryption key is permanently lost and messages become irrecoverable to all parties. This is a deliberate privacy-by-design feature. Encrypted data may persist in storage but cannot be decrypted or accessed by any party following a password reset.
• Support correspondence: Retained for 3 years from the date of ticket closure, reflecting the standard limitation period for contractual claims under the Limitation Act 1980.
• Age verification data (date of birth): Retained for the lifetime of the account and deleted upon account closure.
• Marketing consent records: Retained for the duration of the account and for 3 years following closure, to enable demonstration of compliance with our consent obligations.
• Published reviews: Reviews submitted by Buyers are retained for the lifetime of the Platform association with the relevant Transaction. Where a User closes their account, reviews published by that User will be retained in anonymised or pseudonymised form associated with the Seller's storefront, as they form part of the Seller's publicly visible transaction record. The personal data linking a review to a specific Buyer account will be deleted upon account closure in accordance with our standard account data retention periods, subject to any overriding legal obligation.
• User Health Record data: Enforcement history, warnings, and associated account behaviour data recorded in a User's User Health Record are retained for the lifetime of the account and for 7 years following account closure. This retention period reflects the potential for enforcement-related claims and our legitimate interest in maintaining platform integrity records. Device fingerprinting and session data associated with the User Health Record for the purposes of re-registration detection is retained for the same period and then deleted.
• Analytics data: Subject to retention settings configured within Google Analytics, which are periodically reviewed. Truly anonymised aggregate data does not constitute personal data and is not subject to retention limits.
• Buyer profile pictures: Retained in private storage for the lifetime of the account and permanently deleted upon account closure or upon your request. These images are not publicly accessible at any point.
• Seller branding assets (logo and banner images): Retained for the lifetime of the seller account and deleted upon account closure or upon your request. These assets are publicly accessible during the lifetime of the account via our content delivery network. Upon deletion, CDN-cached versions may persist for a short technical period before the cache is cleared.

Retention periods are subject to change where required by amendments to applicable law or regulatory guidance. Where any such change is material, we will notify you in accordance with Section 11 of this policy.

8. Your Data Subject Rights

Under the UK GDPR and, where applicable, the EU GDPR, you have the following rights in relation to your personal data. All requests should be submitted to us using the contact details in Section 12. We will respond to all valid requests within one calendar month of receipt. Where a request is particularly complex, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it within the initial one-month period.

8.1   Right of Access

You have the right to request a copy of the personal data we hold about you and to receive information about how it is processed. This is commonly referred to as a Subject Access Request. We will provide this information free of charge in a commonly used electronic format. Please note that where your account password has been reset, prior message content encrypted under your previous credentials will be permanently irrecoverable and cannot form part of a Subject Access Request response.

8.2   Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you, and to have incomplete data completed. Much of your personal data can be updated directly through your account dashboard. For data that cannot be updated in this way, please contact us.

8.3   Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other lawful basis exists for processing. Erasure requests may be submitted via your account dashboard under Account › Privacy, or through our support team. Upon a valid erasure request, we will purge your personal data from our systems, subject to any overriding legal obligation to retain certain data as set out in Section 7.

8.4   Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to our use of it. Where processing is restricted, we will store your data but will not process it further without your consent, except as required by law.

8.5   Right to Data Portability

Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.

8.6   Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as our lawful basis. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing without delay upon receipt of your objection.

8.7   Rights in Relation to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, where those decisions produce legal or similarly significant effects. We do not currently employ automated decision-making processes that produce legal or similarly significant effects on individuals within the meaning of Article 22 of the UK GDPR. Certain automated processes operate on the Platform – including automated review generation and automated listing moderation – but these do not constitute qualifying automated decision-making for the purposes of this right. We will update this section if our approach changes.

8.8   Right to Withdraw Consent

Where we process your personal data on the basis of your consent, you may withdraw that consent at any time via your account dashboard or by contacting us. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• Storage of all Platform data on a dedicated bare metal server hosted by OVH in France, not shared with any other organisation;
• Storage of buyer profile pictures in a private, non-publicly accessible directory, access to which is restricted to authenticated internal API requests and is disallowed from web crawling via robots.txt;
• Salted cryptographic password hashing, ensuring passwords are never stored in readable form and cannot be retrieved by any party, including us;
• AES-GCM encryption of all buyer-seller messages prior to storage, with encryption keys derived from user credentials and not stored in any accessible form;
• Server-side session management using encrypted session tokens stored in Redis, expiring automatically upon logout or after a defined period of inactivity;
• Access controls limiting access to personal data to authorised personnel only;
• Use of HTTPS across the Platform to encrypt all data in transit;
• Access controls ensuring that User Health Record data, enforcement history, and device fingerprinting data are accessible only to authorised Computey personnel for the purposes of platform integrity and enforcement, and are not accessible to other users or to third parties except as required by law.

No method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and to log out after each session.

9.1   Personal Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner’s Office (ICO) without undue delay and, where feasible, within 72 hours of becoming aware of the breach, in accordance with Article 33 of the UK GDPR. For these purposes, awareness is attributed to us when a director or responsible officer of AEM Labs Limited has been informed of sufficient facts to reasonably conclude that a notifiable breach may have occurred. Where notification is not made within 72 hours, a reasoned explanation for the delay will accompany the notification.

Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you directly without undue delay, describing the nature of the breach, its likely consequences, and the steps being taken to address and mitigate it.

We maintain an internal record of all personal data breaches, whether or not notifiable to the ICO, in accordance with our accountability obligations under Article 5(2) of the UK GDPR.

10. Age Requirements

The Platform is intended for use by individuals aged 18 years or over. We do not knowingly collect personal data from individuals under the age of 18. Account registration requires provision of a date of birth, which is verified before any Platform functionality is made available to the user. Where we become aware that personal data has been collected from a person under the age of 18, we will take prompt steps to delete that data.

If you believe we may have inadvertently collected personal data from a minor, please contact us immediately using the details in Section 12.

11. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time, including in response to changes in our data processing activities, the introduction of new third-party processors, changes to our infrastructure or technical architecture, or developments in applicable law or regulatory guidance.

Any changes will be published on this page with an updated “Last updated” date. Where changes are material – including the introduction of a new processing purpose, engagement of a new processor, or any amendment affecting your rights – we will take reasonable steps to notify you directly, which may include a notice on the Platform or direct communication by email.

Your continued use of the Platform following notification of material changes constitutes your acknowledgement of the revised policy. We recommend that you review this policy periodically.

12. Contact Us and Right to Complain

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or have a concern about how we are handling your personal data, please contact us at:

Computey Support
AEM Labs Limited
Email: [email protected]
Website: https://computey.com/support

We will acknowledge your request promptly and respond in full within one calendar month, unless the complexity of your request requires an extension, in which case we will notify you within the initial one-month period.

12.1   Right to Lodge a Complaint

If you are based in the United Kingdom and are dissatisfied with our response, or believe we are processing your personal data in a manner that does not comply with the UK GDPR, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

ICO Website: ico.org.uk
ICO Helpline: 0303 123 1113

If you are based in the European Economic Area, you have the right to lodge a complaint with the data protection supervisory authority in the EU member state in which you are habitually resident, where you work, or where the alleged infringement took place.

We would welcome the opportunity to address any concern directly before a formal complaint is made and encourage you to contact us in the first instance.